osmTalk Docs
Phone Numbers

Requesting Numbers

Request an Indian phone number for your AI voice agents.

Request a Number

Click Request Number to open the number request form. Indian phone numbers require regulatory compliance review before provisioning.

Indian phone numbers are subject to TRAI compliance requirements. All requests are reviewed by the osmTalk admin team and provisioned within 24 hours of document verification.

Request Form

Fill in the following details to submit your request:

FieldDescription
Business NameYour registered business or organisation name
PurposeHow you intend to use the number (e.g., customer support, outbound campaigns)
Registration Certificate URLLink to your business registration certificate hosted on Google Drive or Dropbox
GST Certificate URLLink to your GST certificate hosted on Google Drive or Dropbox

Make sure the document links are set to Anyone with the link can view before submitting. The admin team will not be able to review restricted documents.

What Happens Next

  1. Request submitted — Your request is queued for admin review
  2. Document verification — The osmTalk team verifies your compliance documents against TRAI requirements
  3. Number provisioned — Once approved, the number is assigned to your account
  4. Notification — You receive a notification when the number is ready to use

The entire process typically completes within 24 hours of submission.

After Provisioning

Once your number is active, you can:

  • Assign it to an agent from the Phone Numbers page
  • Edit the friendly name or change the assigned agent at any time
  • View per-minute usage charges in your Billing page

Why Documents Are Required

India's Telecom Regulatory Authority (TRAI) mandates that all businesses using virtual phone numbers for automated or AI-driven communications submit valid business registration and GST documentation. This is a one-time requirement per number request.